FREQUENTLY ASKED QUESTIONS
PAYMENT
A non-refundable 50% deposit is required on placement of ALL custom orders.
Remaining balance can be paid at pickup or bank transfer with proof of transfer prior to pick up.
CAKE TOPPERS
Custom card and fondant cake toppers are sourced locally from Bec’s Cake Toppers. Price on application.
ORDER CHANGES & ALTERATIONS
If you wish to add items to your order there are no additional charges, please inform me 1 week prior to pick up.
Orders cannot be reduced once order is placed.
STORING BAKED GOODS
All Baked goods can be stored in a cool place.
To prolong the life of the baked good I recommend the following:
Layer Cakes
Keep the Layer Cake cool, refrigerated and avoid placing it in direct sunlight. Remove the your cake from the fridge approximately 30 minutes to 1 hour, prior to serving. Layer cakes can last up to 4 days in a fridge, in an air-tight container.
Cupcakes
Cupcakes can last up to 4 days in a fridge, in an air-tight container
Meringues
Meringues can last up to 1 week in an airtight container, in cool place.
Cookies
Cookies can last up to 1 week in an airtight container, in cool place.
HOW TO CUT THE CAKE
This image below shows the way I recommend cutting any Layer Cake to get the optimum serving out of your cake.
ALLERGENS
Em’s Sweet Life offers products with peanuts, tree nuts, soy, milk, eggs and wheat. While we take steps to minimise the risk of cross-contamination, we cannot guarantee that any of our products are safe to consume for people with peanut, tree nut, soy, milk, egg or wheat allergies.
PICK UP & DELIVERY
Em’s Sweet Life is located near Mandurah, Western Australia. Pick up address will be given after booking is made.
Pick up days are strictly Saturday and Sunday only.
Delivery available, please contact for more info.
CONTACT & COMMUNICATIONS
Please communicate custom orders by email or the contact form only.
DID YOU GET MY EMAIL?
Unfortunately Em’s Sweet Life emails are going to the junk folder, please don’t forget to check there.