FREQUENTLY ASKED QUESTIONS

PAYMENT

A non-refundable 50% deposit is required on placement of ALL custom orders.

Remaining balance can be paid at pickup or bank transfer with proof of transfer prior to pick up.

CAKE TOPPERS

Custom card and fondant cake toppers are sourced locally from Bec’s Cake Toppers. Price on application.

ORDER CHANGES & ALTERATIONS

If you wish to add items to your order there are no additional charges, please inform me 1 week prior to pick up. 

Orders cannot be reduced once order is placed.

STORING BAKED GOODS

All Baked goods can be stored in a cool place.

To prolong the life of the baked good I recommend the following:

Layer Cakes

Keep the Layer Cake cool, refrigerated and avoid placing it in direct sunlight. Remove the your cake from the fridge approximately 30 minutes to 1 hour, prior to serving. Layer cakes can last up to 4 days in a fridge, in an air-tight container.

Cupcakes

Cupcakes can last up to 4 days in a fridge, in an air-tight container

Meringues

Meringues can last up to 1 week in an airtight container, in cool place.

Cookies

Cookies can last up to 1 week in an airtight container, in cool place. 

HOW TO CUT THE CAKE

This image below shows the way I recommend cutting any Layer Cake to get the optimum serving out of your cake.

ALLERGENS

Em’s Sweet Life offers products with peanuts, tree nuts, soy, milk, eggs and wheat. While we take steps to minimise the risk of cross-contamination, we cannot guarantee that any of our products are safe to consume for people with peanut, tree nut, soy, milk, egg or wheat allergies.

PICK UP & DELIVERY

Em’s Sweet Life is located near Mandurah, Western Australia. Pick up address will be given after booking is made.

Pick up days are strictly Saturday and Sunday only.

Delivery available, please contact for more info.

CONTACT & COMMUNICATIONS

Please communicate custom orders by email or the contact form only.

DID YOU GET MY EMAIL?

Unfortunately Em’s Sweet Life emails are going to the junk folder, please don’t forget to check there.